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The O2 arena has a no re-entry policy.
Venue facilities

Click here to view a seating map of The O2 arena.

Bars and Restaurants
The Entertainment Avenue at The O2 arena offers you a wide choice of dining- from light snacks to a 3 course meal, there is something to suit your appetite.

Ticket holders can also enjoy a wide variety of food and drink outlets within the concession units on Level 1 and Level 4 of The O2 arena.

Click here to view bars and eateries available at The O2.

Cash Machines

A cash machine is situation near the merchandise store at the main entrance of The O2 and also in the arena on Level 1 near block 107/108.

Programmes

Programmes include a daily order of play. For fans coming on more than one day, there are vouchers inside the programme to enable them to redeem the daily order of play for free, on their subsequent visits to the Barclays ATP World Tour Finals.

Toilets

Public toilets are situated near the Cineworld Cinemas, or along the Level 1 and Level 4 concourses inside the main arena.

First Aid

A first aid area is located on the Level 1 and Level 4 concourses.

Induction loop facilities

We have induction loop facilities at The O2 – speak to a member of O2 staff (who wear navy shirts with ‘The O2’ on the back) for further information or assistance.

Safe Child Wristbands

Families visiting The O2 with kids can register and collect a free Safe Child Wristband from the Reception desk. Parents then provide their contact details and if they become separated from their child The O2 staff will use this information to contact the parents as quickly as possible.

The O2 operates a dedicated disabled access booking line.

Tel: 020 8463 3359
Typetext: 18001 020 8463 3359
Email: access@theo2.co.uk
Venue Access

The O2 is easily accessible for wheelchair users or those with specific access requirements.

The O2 is serviced by the North Greenwich station (Jubilee Line), buses and Thames Clippers services, all of which are accessible.

All buildings within The O2 are DDA compliant with wide entrances and there is a flat street running the length of Entertainment Avenue. Toilet blocks, lifts and other public areas are also designed for wheelchair use and The O2 staff will provide assistance on request.
Travelling By Car

Car Parking is available to blue badge holders at a discounted rate of £10.00 plus £3.50 booking fee when booking in advance on the below link. Parking for visitors who haven’t pre booked is £28.00. Should you need assistance while parking please contact a Car Park Attendant either in person through the parking management office, situated next to car park 4, or though the intercom system at each car park entrance.

Pre-book parking

Please make sure that the blue badge holder is in the car when you arrive and remember to bring the credit/debit card you used to make your booking so that we can let you into car park 1.

For any parking queries please call The O2 on 0208 463 6718 (10am -8pm event days / 10am-6pm non-event days)
Travelling By Boat

All Thames Clipper vessels are wheelchair accessible. Wheelchair access is however restricted to certain piers including North Greenwich pier at The O2. Please call 087 0781 5049 for further information.

Passengers who hold a Freedom Pass are entitled to a discount on the scheduled service and carers travelling alongside Freedom Pass holders receive a 50% off concession. Disabled passengers who travel on the River Bus Express for The O2 are entitled to a free ticket for their carer to travel with them. Please contact web@thamesclippers.com or telephone 020 7001 2200.

Contact The O2 to book accessible tickets for Barclays ATP World Tour Finals. The disabled access booking line is open 8:30am to 8pm Monday to Friday, 8:30am to 6pm Saturday and 9am to 6pm Sunday.